System fault or repair
Report a camera, recorder, connectivity or viewing issue with an existing system.
CUSTOMER SERVICE
Get the right help for your security system.
Tell us what is happening with your system, maintenance or order. We’ll review the details and explain the next step.
For on-site technician support, we currently serve Kannur, Kozhikode and Kasaragod districts. We confirm the location, service scope, charges and appointment before a visit.
Mon–Sat, 9 AM–7 PM IST · Call +91 81370 22256
CHOOSE THE RIGHT ROUTE
Start with the help you need.
You do not need to diagnose the problem before contacting us.
Request service
Maintenance or system health check
Ask about preventive maintenance, an inspection or an existing support arrangement.
Order or product help
Get help with an order, quotation, compatible product or an existing-system upgrade.
REQUEST SERVICE
Tell us what is happening.
Share the location, system brand if you know it, and a short description. We’ll use those details to understand the request.
Installation and cabling, quoted for your site
On-site installation and cabling are currently available in Kannur, Kozhikode and Kasaragod districts. Share your location and requirements. We confirm service availability, assess the site and measure the cabling required before preparing a written quotation.
Your quotation states the agreed work, included materials, total service price including GST, exclusions and payment terms. You review and accept it before paying for the service. If the agreed scope changes, we explain the revised price and obtain your approval before additional work.
Request an installation quotation
Sending a request does not book a technician or create a service order.
- We review your request.The details help us understand the system and the issue.
- We contact you to discuss it.We may ask a few questions or request non-sensitive photos of the equipment.
- We explain the next step.We explain the applicable service scope and charges before paid work begins.
Service request
Equipment delivery across India. On-site technician services currently available in Kannur, Kozhikode and Kasaragod districts. Fields marked * are required.
LYNKTR CARE
Support for the system after installation.
Lynktr Care brings planned maintenance and service support into one clear path. The exact coverage depends on the system, site and agreed service scope.
Security systems reduce risk and support awareness. They cannot guarantee prevention of theft, intrusion or other incidents.
System health checks
Review system operation and identify maintenance needs.
Service support
Request help when an installed system is not working as expected.
Maintenance plans
Discuss an applicable maintenance arrangement for the site and system.
Changes and upgrades
Ask about adding cameras, storage, network equipment or other compatible components.
CONTACT CUSTOMER SERVICE
Prefer a direct conversation?
Call, WhatsApp or email Lynktr. If your message concerns an order, include the order or invoice number when available.
Mon–Sat, 9 AM–7 PM IST
COMMON QUESTIONS
Before you contact us
Do I need to know what is wrong with the system?
No. Describe what you can see or hear and when the issue started. We may ask a few follow-up questions.
What details should I share?
Your location, system brand if known, a short description and an order or invoice number when relevant. Do not send passwords, footage or sensitive security details.
Will there be a service charge?
That depends on the system, location, warranty or maintenance coverage, and the work required. Lynktr will explain the applicable scope and charges before paid work begins.
I need a new security system. Where should I start?
Visit the Site Survey page to understand the process and send a survey request.